CRM INTEGRATION
CACHETCLOUD PBX systems are CRM-friendly and support integration with popular CRM solutions such as Zoho CRM, SalesForce…
With VoIP-CRM integration allows to auto-exchange data between two platforms and build relationships one conversation at a time. Agents, representatives, or managers can boost efficiency with streamlined dialing, and auto call logging, and provide a happier experience with real-time customer info upon incoming calls.
Contact Center Experience
Powerful, strong flexible, and easy-to-use solution, designed to efficiently automate and manage a Contact Center.
It is designed to manage incoming and outgoing call campaigns by an agent panel easy to use and a calls management interface.
It allows cooperation in real-time and improves the productivity of the agents and supervisors through Unified communications.
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